A customer support chatbot, customers type as they think. They ask questions in stages, test ideas, and revise understanding in real time. Psychologists call this the “Computers as Social Actors” effect: even when users know they are interacting with software, they respond socially, without the fear of evaluation that comes with human interaction. https://www.getmyai.ai/blog/customers-ask-different-questions-chatbots-vs-humans