Approach: Personalized benefits and unique delivers ended up structured into an extensive loyalty plan. The transformation was iterative. RetailEdge maintained a ongoing feedback loop by checking customer conduct via surveys and analytics. This enabled rapid changes—such as refining the mobile app interface or updating the web site layout—to higher https://hbs-case-solution89090.affiliatblogger.com/85501361/hire-someone-to-do-my-case-study-an-overview